10 Best VOIP headsets (2022 Small business guide)
VOIP headsets are an essential part of a VOIP system. It is important to choose a headset that meets your business needs. We have put together a list of some of the best VOIP headsets for you. We have also reviewed their cost and performance.
You probably don’t have the time to look through all the brands and models of headsets out there. This article will help you make that decision. We have narrowed the search down to the best 10 headsets.
Read on to find the right VOIP headset for your business.
What is a VOIP headset
It is difficult to find hardware suitable for managing high volume of calls. In today’s fast paced world, you need a headset that won’t let you down or drop your calls.
A VoIP headset works with Voice Over Internet Protocol (VoIP) services which you can get from one of the best VOIP providers. Those who wish to make their VoIP phone even more mobile may opt to purchase a VoIP headset. Headsets come with small earpieces that can be inserted into the ear and a mini-microphone that can be worn closely to the mouth.
VoIP headsets allow the user of VoIP to move around his house without being encumbered by the use of speakers or microphones on a computer. People who use the headsets are able to take conversations anywhere they choose.
High performance headsets can be a game-changer for your business. Find headsets that work with you and not those that will work against you when you need them most.
Types of VoIP headsets
VoIP headsets are categorized according to connectivity, headset style, earpiece style and microphone features. The types of headsets are;
- Wired vs wireless
- Monoaural vs binaural
- Voice tube vs noise canceling
- Headband vs over the ear band
Wireless VoIP headsets
Wireless VoIP headsets connect to your desk phone or softphone app over DECT or Bluetooth technology, they also offer a great range and mobility. There is no need for wires as they use monitor battery charge and if you forget to charge, you may loose precious time before a meeting.
Wireless headsets are the latest types of headsets and they are free to move anywhere, and can pair with any device through Bluetooth and connect to WI-FI networks. Although they may have drawbacks of jamming or lack of sound quality, this only happens if they are removed from a connected device.
Wired VoIP headsets
Wired headsets use VoIP technology, but they are connected to a wire. The headsets are easy to use with good sound quality and purity and can connect to any device. Wired headsets plug directly into the device. It is very important to check if the headsets you are interested in are compatible with your phone or computer.
The drawbacks of wired headsets are the inability to move around anywhere as they have to be plugged into a device. The connection of wired VoIP headsets can be a headphone jack (2.4mm, 3.5mm,), a USB or micro USB.
Benefits of VOIP headsets
- Handsfree – One of the number one pros of having a VOIP headset is having your hands free to do other things. This is especially beneficial for those who multi-task and need to be on a phone call while drafting a document (or anything else really). This leads to the next benefit.
- Productivity – If your hands are free to do other things, that means increased productivity. This is beneficial to any business. If your staff can do two tasks at once, that’s a plus!
- Privacy – Sometimes you need to have private conversations. A headset will help you achieve this, with ease. Only you will be able to hear the person on the other side.
- Noise reduction – Outside noise will not be heard by your recipient and will thus not interfere with your conversation.
- Health benefits – Did you know that holding a phone receiver can put strain on your neck and back? Using a headset will prevent the strain.
VoIP headset features
There are several features which you need to look for in VoIP headsets. Here are a few features you need to consider for quality headsets.
- Noise cancellation
- Easy volume control
- A snug, comfortable fit
- A reliable Bluetooth connection
- Talk time
- Charge time
- Microphone movement
- Comfortable design
How to choose VoIP headsets
When buying headsets, you need to consider headsets which are suitable for your business. You need to know the advantages and disadvantages of the type of headsets you want to purchase. Here are the questions you need to ask to make sure you get the right VoIP headsets for your needs.
- What sound quality are you looking for?
- Do you want sound in one ear or two ears?
- What is the noise level like?
- In what condition will you be using the headsets?
- How much can you spend on the headsets?
- Are you stationary or do you need to move around?
- What device will the VoIP headsets be plugged into?
- Which VoIP solution will you be using?
VOIP headset reviews
- Plantronics Blackwire 700 series
Features / Specs
- Smart sensor technology
- Dual function
- Bluetooth connectivity
- Dynamic EQ
- Basic and may be uncomfortable if worn for long periods of time
- Not the best quality
2. Jabra Engage 75 Mono Wireless
Features / Specs
- Up to 13 hours of talk time
- Wireless connectivity
- Long range connectivity
- Noise canceling functionality
- Not too comfortable
3. Logitech H600
- Noise canceling mic
- Rich audio
- On ear controls
- Padded comfort
- Only works with Windows, macOS, or Chrome OS and popular calling apps
- Not durable
4. Sennheiser SC 630 – 660 Wired
- HD clarity
- High quality speaker
- Noise-canceling microphone
- Earpads are soft
- May feel a little tighter than other headsets
- Over time it may become uncomfortable to use
5. Plantronics CS540
- Wideband audio
- Available as a convertible headset
- HD voice quality
- Lightest headset
- May not be too comfortable
6. Sennheiser MB 660
- Great call quality
- Compact and comes with a hard case
- Huge earpads
- May be too bulky when using it
7. BlueParrott M300-XT
- 14 hours talk time
- 100m wireless range
- Noise reduction
- Sensitive mic
- Not waterproof
- Takes some getting used to
8. Avaya L139
- Reliable performance
- Ideal for call centers
- Aluminum headband
- Built in mic
- Range is not too far
- Not comfortable
9. Mpow 2.5mm Phone Headsets with Microphone
- Comfort fit
- Noise cancelling
- Mute and volume control features
- Lightweight design
- Doesn’t look appealing
- Chorded headset – restricting movement
10. Plantronics Savi W720
- Noise cancelling
- Simple to use
- Rotating mic
- Not too clear when listening to music
Further reading: 10 best VoIP routers
VoIP headset comparison
|Make||Plantronics Blackwire 700 series||Jabra Engage 75 Mono Wireless||Logitech H600||Sennheiser SC 630 – 660 Wired||Plantronics CS540||Sennheiser MB 660||BlueParrott M300-XT||Avaya L139||Mpow 2.5mm Phone Headsets with Microphone||Plantronics Savi W720|
Other things you need to know
There are many other factors to consider when switching to VOIP. Considering a good headset would be a great idea since you don’t have to consider buying a VOIP phone. The other option is a softphone.
Further reading: What is a softphone?
You may also consider PBX system which does not require an internet connection (unless you consider SIP trunking as well).
Further reading: What is a PBX phone system?
To sum up
Now that you have all the options available to you and a good understanding of each headset, you can make a decision on which is best. Look at what your needs and goals are as a company. Consider your budget and the number of employees that need VOIP headsets.
Remember that buying headsets for your business is an investment and not an expense. It is an investment to grow your business and increase productivity.
VoIP headsets FAQs
- Why choose a VOIP headset?
A VOIP headset has a built-in mic which allows for noise reduction and better call quality. It allows for hands-free communication where your staff can take calls whilst completing other tasks.
2. Is a corded or wireless headset better?
It depends on what is needed. You must also consider your needs and whether you will need to have a mobile unit. You must also consider your budget.
3. Which is the best headset?
You should consider what your needs are. You should also consider if your current headset has the functionality to increase your productivity.
4. What makes a headsets VoIP?
VoIP headsets are headphones with a built-in microphone.
5. What is a USB headset?
The USB headset is a combination of a microphone and headphone, which is connected via a USB connector to a computer or other device.